Don't criticize, condemn, or complain. This is one of the fundamental ways to handle people discussed in Dale Carnegie's How to Win Friends and Influence People.
Don’t criticize a person for having a different opinion than you because everyone’s opinion matters regardless of whether there is 100 percent agreement. If you skip right to criticizing, you will never get anything accomplished. The most common natural reaction for someone is to clam up and shy away from a conversation with you. This is especially important in the workplace when trying to settle a conflict. Conflict resolution does not happen by criticizing your fellow team members.
Don’t condemn your coworker or friend for doing something you don’t believe was right. There may be a reason why he or she decided to do things that way. And you won’t know that unless you approach your friend with an open mind and a cool head. Condemning another person’s actions without knowing the full circumstance of that action is immature and short-sighted.
Don’t complain about a decision that was made or about a problem you are having. Instead work actively to solve it. Ask yourself what’s the worst that could possibly happen, and then look for a solution. Someone once told me that ‘complacency is the enemy of progress.’ Complaining about your job or something that happened is going to prevent you from solving the problem and its going to get you a lot of annoyed looks from your cohorts. People don’t want to hear you complain about something that happened in the past, they want to hear how or what you did to solve it.
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