Starbucks is getting push-back from both customers and some employees over a new tipping policy that requires customers paying with debit or credit cards to select a tip amount in front of the barista.
It means that customers at the drive-thru make the selection while baristas hold the card machine up to their card window.
The panel debates the merits of tipping and the awkward interactions this policy creates.
#Starbucks #tipping #wages
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DBL Debates: Tipping at Starbucks
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