[ Ссылка ] ITIL Certification with Mark Thomas of Interface Technical Training. Course ITIL200: ITIL V3 Foundations Certification is a hands-on training program for IT Infrastructure Library (ITIL) Foundation certification introduces you to the fundamentals of IT Service Management (ITSM) as described in ITIL Version 3 (ITIL v3). This course will help you prepare for the certification exam and acquire valuable insight from instructors who have actually managed IT operations and ITSM programs
