My shocking experience with Chanel customer service was so cringe-worthy that I just had to share it, as it started off bad and then just got worse! Open for yummy hot chocolate recipe mentioned...

Belgian Hot Chocolate for 1

Use your desired cup to measure the liquid. Fill the cup up 3/4 with milk of your choice, and then fill the remaining 1/4 with heavy cream. Pour into a saucepan and bring to a gentle simmer.
Add 2 tbsp of dutch cocoa powder, and 2 squares of chocolate of choice, as well as 2 tbsp of sweetener (I like cane sugar or maple syrup). Whisk until everything is combined, about 3 minutes. Top with a little cinnamon or marshmallows or nothing at all and enjoy!

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All Nouvelle Pearl necklaces are handmade by me and feature sterling silver findings and freshwater pearls.

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Nouvelle Apparel Scarves are made in Nepal from 70% Cashmere and 30% Silk for a buttery soft, warm and lightweight feel.

Each Scarf is finished with modern detailing, such as a small removable label, and soft short eyelash fringe.

The design is oversized to allow it to be worn as a scarf or shawl, and measures 200 x 90 cm or 70" x 35".

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Thank you for visiting my channel, Elle Florence. I'm a Vancouver based young professional by day, fashion blogger by night.

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