This activity is designed to test your understanding of and ability to apply content examples in the following CompTIA A+ Core 1 objectives:

5.1 Given a scenario, apply the best practice methodology to resolve problems.
5.7 Given a scenario, troubleshoot problems with wired and wireless networks.

Scenario:
You receive a call from an agitated customer:

"Please help me. My PC can't connect. I'm on my laptop and that's OK but I need to get my PC connected for a client meeting. Please help!"

Review the expected configuration documentation:

The home network is served by a single OpenWRT router appliance. The router should obtain its WAN address information from an upstream DHCP server.

The local network uses the subnet 192.168.1.0/24 and the router's static IP is 192.168.1.1.

All client hosts should use DHCP to obtain a local network address.

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