In this video, Carl Jacobs, CEO of Apicbase, sits down with Heidi Stirkkinen, the visionary CEO of Kotipizza Group, to explore what it takes to successfully onboard new restaurant franchises.

As Kotipizza continues to dominate the Finnish restaurant industry with over 305 restaurant franchises, Heidi shares the #1 key to ensuring that each new franchise is set up for success.

Heidi emphasizes that the right set of skills is just the beginning. The real differentiator is motivation, the drive to serve customers with excellence and passion. She discusses how crucial it is for franchise partners to not only provide high-quality food but also to deliver an exceptional experience to their customers.

She also touches on the importance of adaptability in the ever-changing restaurant industry. In a business where trends and customer expectations evolve rapidly, franchise partners must be able to adapt quickly while maintaining the core values of the brand.

This video is a must-watch for restaurant owners, managers, and anyone interested in:
Restaurant Business
Restaurant Management Systems
Restaurant Management
Restaurant Success
Restaurant Growth
Restaurant Inventory Management
Restaurant Growth Strategies
Restaurant Franchising
Restaurant Franchise Growth

Hit that subscribe button and stay tuned for more insightful content on the future of the restaurant industry!

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