Using an auto attendant can be one of the fastest ways to route incoming calls throughout a business phone system.

An auto attendant uses a phone’s dial pad to connect callers to specific departments. For example, “press 1 for sales, press 2 for support,” and so on. Auto attendants are one of the hottest VoIP features today because of their intuitiveness.

In this video, Tony from Nextiva explains how auto attendants work and their benefits for both small businesses and enterprises.

0:00 Introduction
0:11 What is an Auto Attendant?
0:36 Reasons to Get an Auto Attendant
1:02 How Does an Auto Attendant Work?

Learn how to set up your auto attendant with Nextiva:
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See how real companies are setting up their auto-attendant scripts:
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Timestamps
00:10 What is an auto attendant?
00:25 How auto attendants work
00:36 Why businesses get auto attendants
01:01 Examples of auto attendants
01:15 Multi-level auto attendants

#nextiva​ #voip​ #tech​

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