Rich Lyons, Executive Vice President at Capgemini DCX, defines digital customer experience as it relates to sales, marketing, commerce, and service. Learn more: [ Ссылка ]
![](https://i.ytimg.com/vi/0LcJqJN3zuY/maxresdefault.jpg)
Rich Lyons, Executive Vice President at Capgemini DCX, defines digital customer experience as it relates to sales, marketing, commerce, and service. Learn more: [ Ссылка ]