In this video I share a strong example answer to the resolving conflict interview question.
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VIDEO DESCRIPTION
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Questions about resolving conflict can be asked in many formats, including:
- How do you handle conflict?
- Give me an example of a time you had conflict at work.
- Give me an example of a time when you had to resolve a serious conflict?
- Give me an example of a time you had to resolve conflict between colleagues, or team members.
- What would you do if you were incompatible or clashed with a colleague?
- How do you handle conflict resolution and share examples.
The best way to answer this question is to give an example that clearly shows a situation where you've handled conflict resolution in a way that demonstrated empathy, understanding, patience and emotional maturity, particularly if there were multiple parties involved.
The best way to do this is to use the STAR interview method. The STAR method is an acronym for Situation Task Action Result. If you use this method when answering this question,
it's much easier to ensure your answer will include a strong example where you describe the situation (what happened), the task (what needed to be done), the action (what you did / the steps you took), and the result (what happened, what was the outcome, either on yourself, team, colleagues, customers or clients in the business). This is also a great method if you struggle with
tough interview questions and answers.
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Resolving Conflict Interview Question
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