In this 4-part series, Kimberley will answer 24 questions in honour of 2024. We’ve broken it down into categories that focus on clients, projects, business, and staff.

In the first episode, Cheryl will ask Kimberley 6 questions about clients.
1. What is your go-to line when it comes to working with clients?
2. What is a go-to example you use to set client expectations at the start of the project?
3. What is the hardest thing you’ve ever had to tell a client?
4. What is the best or most important thing you’ve learned from a client?
5. After Step 1 and 2, what is the most critical step to stay in touch with clients to manage expectations and keep the project on track?
6. Didn’t see that coming. What was an unexpected red flag that happened after the project was already launched?

Business of Design® is the world’s best business training for interior design professionals, like you. The Business of Design® podcast offers immediate, actionable strategies and a glimpse, into some of the many field-tested, proven systems you can implement to transform your business and your life.

Get started with the BOD 15 Step Project Management Strategy and 6 foundational programs that together, deliver the systems, procedures and strategies you need to run a successful, highly-profitable design business. There’s no theory here. The complete BOD Business Model is yours through Business of Design® Membership.

Learn more to grow your business at Business of Design®.
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