Comprehensive and professional training class focused on Active Listening. Perfect for B2 English students aiming to master the process, gain essential knowledge, and improve their language skills for call center excellence.
🔍 What You’ll Learn:
Active Listening Techniques: Understand customer information accurately.
Transactional Information: Master listening for details like SIM Card and IMEI numbers.
Key Words & Call Reasons: Learn to identify important points and reasons behind calls.
📚 This full class takes you from start to finish, ensuring you gain the skills needed to excel in a call center environment.
🚀 Ready to elevate your call center skills? Watch now and take the first step towards becoming a pro!
📲 Contact us via WhatsApp: (502) 5544-9837 for more info on our courses.
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