On Monday 7th August 2017 we flew with British Airways from London Heathrow to Madrid onboard a Boeing 777-200.
Arriving on Heathrow terminal 5 (British Airways' main hub) we went straight to security as we had already checked in online. Online check in opens 24 hours prior to a British Airways flight
Our flight was departing from concourse C and we therefor had transit using the underground train which runs from the main T5 terminal to the concourses. The trains run frequently and are extremely quick.
Our gate was C56 and there waited G-VIIB, a 20 year old Boeing 777-200 powered by GE90 engines.
Shortly after, pre boarding commenced with Business passengers, along with executive members being invited to board first.
Economy was then called to board and we made our way to the aircraft.
The economy cabin was very small with only 122 seats. The 777 was a four class aircraft with a high density of premium cabin seats. The economy cabin was in a 3-3-3 configuration and the cabin itself was rather small and cramped with a tight legroom. The aircraft was equipped with a Thales IFE system however the IFE was not usable on our flight.
We pushed back at around 07:40, 20 minutes behind schedule and taxied to runway 27L.
After departure cabin crew came around taking hot meal orders which were available to buy from the M&S food brochure.
The drinks service was then commenced, then duty free and that was the services complete. Its a great shame BA ended the free drink and snack as it would have been a nice addition to the service and flight.
We then commenced our descent into Madrid and upon arrival went to a remote stand where buses awaited to take us to the Terminal 4 Satellite.
Overall the experience on British Airways was adequate and got us from A to B. Flying on a 777-200 on such a short route was great and an amazing experience. The service was good and the cabin crew were very friendly.
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