In IndyCar, race teams empowered by technology rely on real-time data to elevate speed, performance and results. That’s at the heart of every winning customer experience too. Genesys technology provides customer service representatives with data and information to make informed decisions at the right moment, providing personalized experiences for their customers.
Genesys technology and teamwork are the two ingredients to providing Super Human Service.
Your People + Our Cloud = Super Human Service
Learn more: [ Ссылка ]
Genesys: The Engine for Your Success
Теги
Call CenterOmnichannelWorkforce ManagementCall Center SoftwareIVR SystemContact CenterPredictive DialerWorkforce Management SoftwareInbound Call CenterOutbound Call CenterCloud Call CenterContact Center SolutionsWorkforce OptimizationCloud Contact CenterArtificial IntelligencePredictive RoutingMachine LearningCustomer ExperienceCustomer ServiceCustomer CareCustomer JourneySpeech AnalyticsChatbotsBots
