Shows how to create an escalation trigger rule with the On-Call Scheduling application

This video covers:
00:00 Intro
00:00 How to create a trigger rule
00:00 Trigger workflows
00:00 Modify a trigger rule

#servicenow #servicenowdemo #oncall #triggerrule

Role required: admin, rota_admin, rota_manager

This video was recorded in the San Diego release.

For more information on creating an escalation trigger rule, see:

ServiceNow product documentation:

Create an escalation trigger rule: [ Ссылка ]

On-call workflows: [ Ссылка ]

Designing an escalation process: [ Ссылка ]

ServiceNow Training and Certification:
[ Ссылка ]

ServiceNow Community:
[ Ссылка ]

ServiceNow TechBytes Podcast:
[ Ссылка ]

For general information about ServiceNow, visit: [ Ссылка ]

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