In this tutorial, I will show you step by step how to enable Remote Tools in Configuration Manager. Configuration Manager allows you to connect to the client machine using Configuration Manager Remote Control.
1- Go to Administration & select Client Settings
2- There is a Default client setting in SSCM, but I prefer to create my own for this tutorial.
3- Right-click on Client Settings & create Custom Client Device Settings
4- Give it a name, for example, Remote Tools & Select Remote Tools, from the options below
5- Once you have created the new client setting, right-click on it & select Properties
6- Select the Remote Tools. Then Under Device Settings, change the following settings to YES
Manage unsolicited Remote Assistance Settings to YES
Manage Solicited Remote Assistance settings YES
Manage Remote Desktop settings YES
Allow permitted viewers to connect by using Remote Desktop connection YES
7- Then Deploy to desired device collections
8- You can force the policy by going to the client machine’s configuration Manager & run the Actions
9- In SCCM, select the desired device and select Remote Control located under Start
10- The client needs to approve your request, then you will access the machine.
#SCCM #ConfigurationManager #Microsoft
