A customer journey consists of various touch-points that together add up to the experience they get upon interacting with a brand or a company. Seeing the world as a pool of potential customers can help companies and small businesses to organize better and make loyal customers.
Watch this video in which Dr. Vivek Bindra describes why customer service is crucial for business growth. He also gives 5 effective strategies and explains in-depth about them and how business owners can use them to boost their business sales.
In this video he explains the following 5 Strategies for exceptional customer service:
1. Feedback Forms
2. First Call Resolution
3. Net Promoter Score
4. Grievance Management
5. Turnaround Time
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Dr. Vivek Bindra is the Founder CEO Of Bada Business Pvt. Ltd., One Of The Most Progressive Ed-Tech platforms in South East Asia.

He is the Only Business Mentor In The World To receive 7 Guinness World Records.

This Is World's Most Subscribed Entrepreneurial YouTube Channel, With Viewership of 1.2 billion+ viewership.

Business Coaching Programs (BCP) are specially designed courses to give holistic view of business operations that will enable you to build high-performing business frameworks, curate powerful strategies that will drive innovation and boost profitable growth with the hand-holding support of a Personalized Business Coach.

To Join Business Coaching Program - [ Ссылка ]
OR Call 9810544443
Website - [ Ссылка ]

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And, get updates of recent happenings, events, seminars, blog articles, and daily motivation.

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