What actually happens when you want to return your mattress? First, you need to make sure the mattress is in good condition with no tears or stains. If there is damage to the mattress, you may not be able to return it. This is why it can be good to use a mattress protector when trying out a new bed.
If you bought the mattress in-store, the retailer will typically send someone to pick it up for you, but you may be charged a fee. If you purchased online, the company will usually arrange for the mattress to be picked up.
Once the mattress makes it back to its destination, a refund will be issued. Note that some brands do charge a shipping fee for returns.
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