For links to the products mentioned and Brian's answers, check out the Q&A 274 blog post: [ Ссылка ]
In this Goulet Q&A episode, Brian answers 10 questions for our 10th anniversary, which we count from the day we listed our first fountain pen related products on November 17th, 2009. Enjoy!
1) Allen T. - Facebook (01:33)
What is one hurdle that seemed overwhelmingly daunting, but in fact turned out to be very simple?
2) Gary L. - Facebook (04:17)
What is the most surprising thing that happened during ten years of growth that you never would have thought of, or foresaw happening?
3) @bradthebear1 - Instagram (07:28)
What's a business/owner activity that you fear that you'll have to give up as Goulet Pens expands?
4) Arjan D. - Facebook (11:36)
After 10 years, have you seen it all or are there still things that can keep you awake at night?
5) Elizabeth K. - Facebook (20:36)
What are the biggest changes in the market in the last 10 years? In pens or inks?
6) Kent P. - Facebook (37:54)
If you could offer advice to the fountain pen manufacturers of the world, what would it be?
7) Carol V. - Facebook (45:32)
What has been the key to keeping your business feeling so personalized and customer friendly... as familiar as if were a brick and mortar at the end of the street. I think it is the Goulet Pen video content that contributes to the feeling of “inviting a friend named Brian, to stop by several times a week, and talk fountain pens”.
8) @ayesha_0222 - Instagram (51:24)
We know the backstory of Goulet Pens, but why pens? Why not... wood candle stands?
9) @verooo1 - Instagram (59:11)
How did you manage to stand out from all the other fountain pen retailer companies?
10) @RadioDawson - Twitter (01:07:40)
How have your ideas about running a business (all aspects, including company culture, etc) changed or evolved over the last 10 years? -After seeing the fountain pen world evolve through the digital revolution, what are your predictions for the next decade? How will pens change?
QOTW: What's been the most meaningful or memorable thing Goulet Pens has done for you in our 10 years? (01:16:12)
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